An Answering Service Solution 
Uniquely Built For You

Simple pricing. No Contracts. No hidden fees.

Turn more callers into clients. Enjoy a personalized fit for your business needs. Our answering service agents are available 24/7 as an extension of your office so you’re sure never to miss an opportunity. When NuFone Answering Service handles your calls, you can get back to doing what you do best.

Contact sales today to learn more and get started for as little as $29/month.

Need a custom plan?

Do you have higher call volumes or require more minutes? Let our answering service specialists customize a cost-effective answering service plan or call center solution to fit your budget. Contact us to tell us more about your requirements and get a custom quote.

 

Frequently Asked Questions

At NuFone Answering Service we often get asked many questions about how answering services work, what they do, and how much they cost and is it good for my business. Below are answers to some frequently asked questions and some information based on what we offer here at NuFone Answering Service.

What is an answering service?

Turn more callers into clients. Enjoy a personalized fit for your business needs. Our answering service agents are available 24/7 as an extension of your office so you’re sure never to miss an opportunity. When NuFone Answering Service handles your calls, you can get back to doing what you do best.

What are the benefits of an answering service?

We free up your time to do what you do best! An answering service can really optimize your customer communications and profitability by offering dedicated receptionists who get to know your business and function as part of your team to capture every new business opportunity, increase your teams productivity, provide 24/7 customer service, reduce business overhead and give the right impression and reinforce relationships with your customers on every call.

How do you know how to handle my calls?

Our on-boarding process is simple and straightforward, allowing you to dictate how and when your calls are handled. To start you’ll speak with an Account Manager who will ask you questions regarding your company and what it is you are looking to get out of the service. After that conversation, they’ll take the information you’ve given them and program the account accordingly. Then once everything is programmed, the agents will use that script to handle your calls and escalate your messages.

What is considered “after hours” answering service?

Our answering services handle calls 24/7, so what determines “after hours” is your business schedule, not ours. Whether you have traditional office hours from 9am-5pm or a flexible schedule during the week, our “after hours” team will be ready to answer the call day and night, seven days a week.

What is the cost of an answering service?

Our services are billed by the minute, plain and simple. Answering service plans start at $29 for 24/7 call coverage. Some services bill per minute, others bill per call, and some for every interaction and message delivered. We try to keep it simple. Contact us for a free quote.